How do you deal with crash reports?

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How do you deal with crash reports?

Postby kaykim » Fri Jul 20, 2012 1:53 am

Hi everyone!

How do you deal with crash reports?

What kinds of 3rd party software/service do you for crash report and how do you integrate them with Moai?
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Re: How do you deal with crash reports?

Postby todd » Fri Jul 20, 2012 10:08 am

With Wolf Toss we tried to deal with them manually, but it was extremely difficult, and took a lot of time. Not to mention iOS has few tools for investigating crashes. At least with Android you can ask the user for a log.

Due to our experience with Wolf Toss, Crittercism is now built in to Moai, and you can sign up for an account from your Moai dashboard. It automatically reports and analyzes iOS and Android crashes per version. We highly recommend it - we got our Android crash rate down under 1% using it.

http://getmoai.com/partner-services/crittercism.html
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Re: How do you deal with crash reports?

Postby kaykim » Mon Aug 20, 2012 8:46 pm

Thank you for the reply. :)
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Location: Seoul, Republic of Korea

Re: How do you deal with crash reports?

Postby todd » Thu Aug 23, 2012 7:16 pm

My pleasure. Let us know how you get along with Crittercism.
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